Do you accept insurance?

I am not currently paneled with insurance companies. However, upon request, I am happy to provide you with an invoice called a ‘superbill.' When you submit this invoice to your insurance company, they will send you reimbursement for some of the cost IF your plan allows for out of network mental health services reimbursement.  I would encourage you to contact your insurance company before we have our first session to learn more about your coverage so you will know what your out-of-pocket cost will be per session.  

Please note that if you request a superbill, I am required to assign a diagnosis.  Unfortunately, carriers will not reimburse you without a diagnostic code on the invoice.  Some clients are not concerned about their insurance company having this information, while others do.  If this is a concern of yours, we can talk through the options together.  

Full payment is made to me at the time of each session.  At the end of each month, I will email your superbill to you.  Once received, you can submit it to your insurance company for direct reimbursement.

How and when do I pay?

Payments are made to me at the time of each session.  Since I almost exclusively provide therapeutic services through telehealth, all payments are made strictly through Ivy Pay; this is a HIPAA compliant app that will incur no other charges to you.

Can I cancel an appointment? What is your cancellation policy?

Yes, appointments can absolutely be canceled and/or changed; life happens, and I totally understand that!  However, I do ask that any cancellations be made at least 24 hours before the appointment.  If you do not keep your appointment and do not call 24 hours in advance, you will be responsible for the full fee of that appointment.  Any extenuating circumstances will be reviewed together.